Privacy Policy

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This Privacy Policy explains how Palliser Labs collects, uses, discloses, and protects personal information. By accessing our website or engaging with our services, you agree to the terms of this policy.

Our principal place of business is Melbourne, Australia, with an additional registered presence in Anguilla.

1. Information We Collect

We collect personal information that is necessary for providing our services, maintaining communication, and operating our business.

1.1 Contact Information

We may collect:

• Full name
• Email address
• Phone number
• Company or brand name
• Job title or role
• Website or social links

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1.2 Business and Project Information

• When you enquire or complete a project intake form, we may collect information such as:
• Details about your business
• Project requirements and goals
• Content preferences
• Budget information
• Reference material or external links

1.3 Uploaded Files

If you provide documents, creative assets, or footage, these may be stored for the purpose of delivering services.

1.4 Usage Data and Cookies

We use cookies and analytics tools to improve website performance. This may include:

• IP address
• Browser type
• Pages visited
• Time spent on the site

You may disable cookies through your browser settings.

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2. How We Use Personal Information

We use personal information for the following purposes:

• Responding to enquiries and communicating with clients
• Providing and delivering services
• Scheduling calls or meetings
• Managing projects and internal workflows
• Improving website functionality
• Maintaining records and administrative processes
• Complying with legal obligations

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3. How We Share Personal Information

We do not sell personal information.

We may share information with third parties only when necessary, including:

• Service providers such as:
• Hosting platforms
• Email delivery services
• Calendar and meeting tools (including Google Meet)
• Project management systems
• Payment or invoicing systems
• Legal or regulatory authorities when required by law
• Other parties when you provide consent

All third parties engaged by Palliser Labs are expected to maintain appropriate privacy and security measures.

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4. Data Storage and International Transfers

Personal data may be stored or processed in Australia, Anguilla, the United States, Singapore, or other regions where our service providers operate.

We take reasonable steps to ensure that any transfers comply with applicable privacy laws and that your data remains protected.

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5. Data Retention

We retain personal information only for as long as necessary for:

• The provision of services
• Ongoing client relationships
• Legal, tax, or regulatory requirements

When information is no longer required, it is securely destroyed or anonymized.

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6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to your personal information
• Request correction or updates
• Withdraw consent
• Request deletion of your information
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or the relevant authority in Anguilla

To exercise any rights, please contact us using the details below.

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7. Security

We take reasonable technical and organisational measures to safeguard personal information from misuse, loss, unauthorised access, modification, or disclosure. While we take these steps, no system can guarantee complete security.

If you become aware of any security concerns, please notify us immediately.

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8. Links to External Sites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

9. Contact Information

For questions or privacy-related enquiries, please contact:

Email: contact@palliserlabs.io
Primary Office: Melbourne, Australia
Registered Presence: Anguilla

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review the policy from time to time.

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